Shipping policy

Thank you for shopping at SmallTalkBK. We want to provide you with the best shopping experience, and part of that includes a clear and transparent shipping policy. Please read the following information to understand how your orders will be processed and shipped.

1. Processing Time

Orders are typically processed within 1-2 weeks after being placed. Processing time may vary during peak seasons and promotions.

2. Shipping Rates and Delivery Estimates

2.1 Shipping Rates: Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process.

2.2 Delivery Estimates: Delivery estimates are provided during the checkout process based on the selected shipping method and your delivery address.

3. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website or the carrier's website.


4. Shipping Delays

SmallTalkBK is not responsible for delays caused by external factors such as weather conditions, customs processes, or carrier-related issues. We will make every effort to keep you informed of any unexpected delays.


5. Returns and Refunds

For information on returns and refunds, please refer to our [Return Policy](link to your return policy).

6. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support at [support@smalltalkbk.com].